Shipping & Returns

ORDER PROCESSING
  • Orders are processed within 3 days, excluding custom or made to order products

LOCAL DELIVERY

  • Local delivery is available for LA residents within a 5 mile range of Echo Park, Los Angeles (excluding certain products) until 4 PM 
  • Orders placed by 12 PM may qualify for same-day delivery if requested
SHIPPING
  • Currently, we do not offer shipping outside of the US
  • All shipping costs are determined by size and weight (calculations can be estimated in Cart)
  • We provide the following methods: USPS, UPS, or DHL
  • Repose Home is not responsible for packages lost or damaged during transit once it leaves the warehouse
  • If an order is returned to us as a result of an insufficient or incorrect address, or failing to collect the package in the given time period, we will need to charge the cost of shipping for the second delivery
RETURNS & EXCHANGES
  • We accept returns/exchanges of unused and undamaged products with notification within 7 days
  • Request return by emailing us at info@repose-home.com within 7 days of delivery to receive a Return Authorization number (RA#)
  • We reserve the right to refuse any unsellable returns
  • Returns must be postmarked 7 days of receiving your RA# to be eligible for return or exchange
  • Upon acceptance of the package, returns will be issued within 5 business days to the original payment form

If you have any issues with your order or you would like to arrange a return, please contact us at info@repose-home.com